Boston Globe refuses to stop sending me postal spam.

[darxus]

Globe Direct, a wholly-owned subsidiary of The Boston Globe.

I've called them four times over the last 12 days. The first two on a Monday at 12:47, and Tuesday at 12:30. I've dug through their phone menuing labyrinth in an attempt to get a human and failed. Every time I left a very polite voicemail with my name, phone number, a request that they stop mailing me, and a request that they call me.

So I called the Boston Globe's main number, and asked them what I should do, given that they own this company that refuses to stop mailing me. After they suggested that I do what I've been doing, their response was:

"I guess there's not really much more you can do."

So I asked for contact info for someone within the Globe to complain to. They gave me:

Director of Sales
Susan Hunt Stevens
617-929-7310

She has no voicemail. Can't wait for Monday.

Comments

[tober.livejournal.com]

Actually, you're incorrect. One has recourse (if one's phone number is on the national do-not-call list) against unsolicited telephone calls. There is no recourse against unsolicited postal mail. Indeed, certain classes of mail can be sent to addresses or postal routes without regard to recipient. The USPS is required to make reasonable efforts to deliver such mail and they're not required to return it to sender under any circumstances - so even if you mark it undeliverable and leave it for your letter carrier, there's no obligation for him/her to collect it and even if it gets collected the postal service will dispose of it.

[On a slightly related note, the domestic mail manual states that the USPS does not have to deliver, for example, business reply mail that has been attached to a brick.]

[harlequinaide.livejournal.com]

You're right; I was thinking specifically of the calls (however, not having legal recourse for the mail doesn't mean that one can't claim legal recourse to the CSR - most of them wouldn't know any better).

Definitely don't attach mail to a brick. If you just put washers in the envelope the weight only goes up slightly, and it will still get delivered.