Do you ever think about security?

[darxus]

I just got a call from RCN saying my bill payments haven't gone through. They suggested I call back at a number provided by them and give them my credit card info.

In that situation, does it occur to you that you have no evidence that the person you're giving your credit card info to is actually RCN?

I said no, I'll get the number off the web. She said "Well this is a different number." Then I pointed out I have no evidence of who she is, and she said okay. It amazes me that people expect people to be okay with this, because, presumably, people usually are.

Comments

[plumtreeblossom.livejournal.com]

Don't call the number. RCN's Credit Department number will be right on your bill (or online bill). Call that number and see if there really is a problem.

I had a fake Verizon collector try this for weeks.