[car] Fresh Pond Mobil lied about work needed.

[darxus]

(google maps)

They said I had "play in [my] left inner tie rod".

I took it to the mechanic I bought it from, and trust, he jacked the wheel off the ground and shook it, and it looked nice and solid. And he's the one I'd pay to fix it. And he didn't charge me to look at it.

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You know, since starting my own business and dealing personally with the people who are now putting money directly into my pockets, I've spent a lot more time thinking about ethics in business dealings. It astounds me how some business people see their customers as so disposable and worthless that they're willing to rip them off once and just never see them again as opposed to dealing with them honestly, giving a fair deal, and getting repeat customers.

When I had my VW, I was continually impressed that for seven years and two mechanics who specialized in nothing but after-warranty VWs and Audis (as many as two simply because of a relocation), I never once had to take my car back somewhere and have them "re-fix" a repair that they'd previously perform. Additionally, every time I brought my car in to have it looked at, they handed me two neat estimates: "This should be done" and "This needs to be done". I was usually able to move some should into the repair column when I had the cash, but they never tried to foist phony needs off on me.

I miss my VW.